Can I migrate my clients from Excel?+
Yes. Lendex includes a client importer from Excel. Upload your file and we help you map the columns.
Does it work without internet?+
Yes. The app works offline: you can look up loans, see the calendar and log collections. Everything syncs automatically when you're back online.
Can I use it from my phone?+
Yes. Lendex is a mobile-optimized PWA: install it directly from your browser (Chrome, Safari, Edge), launch it as a standalone app from your home screen, works offline. No Play Store or App Store needed.
Does Lendex make loans?+
No. Lendex is a technology platform (SaaS) that helps independent lenders run and administer their portfolios. Lendex does NOT issue loans, does not take deposits from the public and does not act as a bank or financial institution. Agreements between the lender and their clients are private and their own responsibility.
Can I work with several collectors?+
Yes. Assign clients to each collector and limit what each one can see and do. The Professional plan includes 5 users (plus $4/month per extra user); Enterprise includes 15 users (plus $3/month per extra user) with Lender, Collector and Cashier roles.
Can I cancel anytime?+
Yes. No contracts, no penalties. Your data stays yours and you can download it before cancelling.